Posted by Tom Moertel
Sun, 23 Jan 2011 22:11:00 GMT
Writing for The New Yorker, Ken Auletta offered his insights about Larry Page taking over for Eric Schmidt as Google’s C.E.O. Auletta’s article is full of the unexpected, but what surprised me most was this claim about one of the obstacles Larry Page must overcome to lead Google:
He will have to rid himself of a proclivity most engineers have: they are really bad at things they can’t measure.
It’s hard to dispute that engineers are really good at things they can measure. But are they especially bad at things they can’t?
And isn’t everybody “really bad” at things they can’t measure? (Try running through a forest with your eyes closed. Let me know how it goes.)
So what makes Auletta single out engineers for this failing? Is there a grain of truth in there somewhere?
Posted in interesting stuff
Tags engineering, measurement, society
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Posted by Tom Moertel
Sat, 12 Nov 2005 02:42:00 GMT
The main network switch in my home office is an HP ProCurve
4000m, which
has been running non-stop for over half a decade. It is a great
switch, and even though it is getting old, it is still dependable.
A while ago I noticed that the 4000m’s fault indicator was
lit. So I logged into the switch and checked the log: fan
1 was dead. The switch has built-in redundancy (three fans),
and so I didn’t worry about it, but I did call HP ProCurve
tech support.
The woman I spoke with was friendly and helpful. I told her what was
wrong, and she said a new fan array would
be on my doorstep within 48 hours. No charge. (I guess the
ProCurve warranty really is worth something.)
Today, I installed the array. This meant opening up the switch,
which is a fun thing to do. If you are curious about what is inside
of a 4000m, I took photos of the operation.
During the process, I recalled why I love old-style HP engineering:
- The replacement parts came with clear instructions
that showed me how to remove the old array and install the new one.
They were easy to follow and didn’t leave anything to guess.
- The 4000m is solid – inside and out.
- The electrical components are top quality.
- The industrial engineering is superb. For example, all of the user-removable
screws have non-stripping torx heads and are designed not to fall
out and get lost; instead they remain attached to the module or
panel you are removing. (See this photo of removed modules
to see how the screws stay in place.)
Everything about the process made me think, wow, this is really well engineered.
The thing is, I know, as I sit here and watch the blinking LEDs on my
now-restored 4000m, that my next network switch will probably be a
Dell.
As much as I love the ProCurve engineering, the Dell price is
compelling. Even if I expect the Dells to fail twice as often (and
the Dell warranties are comparatively lame), I can buy twice as
many Dells and keep spares on the shelf – and still save money
compared to the equivalent ProCurve equipment.
I find the situation somewhat sad. I am an engineering guy to the
core. So when I go for the cheaper product because it is so darn cheap,
I know that much of the market will do likewise. That bodes ill
for HP. Like HP’s calculators, the ProCurves too may pass into
history.
Posted in photography, hardware, engineering
Tags 4000m, engineering, hardware, hp, networking, photos, switch
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